Services
Expert roofing and cladding solutions for commercial properties, delivered with precision and care.
View All Services
Proudly British Owned & Operated
Expert roofing and cladding solutions for commercial properties, delivered with precision and care.
View All Services
Proudly British Owned & Operated
Specialist commercial roofing tailored to the unique demands of your industry.
View All Sectors
Proudly British Owned & Operated
See how we've transformed commercial properties across London and the South East.
View All Projects
Proudly British Owned & Operated
24/7 emergency response for leaking and storm-damaged commercial roofs across London, Essex, Surrey and Kent. We make your building safe — fast.
Emergency Repairs
Exall Group provide 24/7 emergency commercial roof repair services across London, Essex, Surrey and Kent. Our emergency roofing team responds to urgent calls from warehouses, factories, retail units, offices and industrial facilities — typically on site within 1-2 hours of your call.
We carry full access equipment including cherry pickers and MEWP platforms, allowing us to safely reach any roof type regardless of height or complexity. Our first priority is always to make your building safe and weatherproof — stopping active leaks, securing loose or missing materials, and preventing further damage to your stock, equipment and building fabric.
Following emergency attendance we provide a detailed report and comprehensive quote for permanent repairs, and we work directly with insurers and loss adjusters to support your claim from start to finish. Emergency callouts start from £495+VAT — credited in full against any subsequent permanent repair works.
See the Transformation
When to Call Us
Water entering your building causing interior damage, equipment risk, or safety hazards. We respond immediately to stop leaks, protect your property, and prevent further damage to stock, machinery, or building fabric.
High winds, falling debris, or severe weather causing missing sheets, exposed structure, or compromised weatherproofing. Our emergency team secures your roof quickly to prevent water ingress and additional structural damage.
Collapsed roof sections, sagging areas, or failed supports requiring urgent attention. We assess safety risks, implement temporary support measures, and prevent catastrophic failure while planning permanent solutions.
Loose materials, unstable sections, or dangerous conditions posing risk to people or property below. We make sites safe immediately, secure hazardous areas, and remove risks to staff, visitors, and the public.
Frequently Asked Questions
We aim to respond within 1-2 hours for genuine emergencies across London & Essex. Our 24/7 phone line is answered by real people - no voicemail. Once we receive your call, we dispatch our nearest available team immediately to assess and secure your property.
Our emergency callout fee starts from £495 + VAT, which covers immediate site attendance, assessment, and temporary weatherproofing**. If you proceed with permanent repairs, this callout fee is credited towards your final invoice. We don't apply weekend or night-time surcharges - our rates remain consistent 24/7.
A roofing emergency requires immediate attention to prevent further damage or safety risks. This includes: active leaks causing interior damage, storm damage with exposed roof structure, collapsed or sagging sections, missing sheets or materials, and any dangerous conditions posing risk to people or property below. If you're unsure, call us - we'd rather assess and advise than have you wait while damage worsens.
Yes, absolutely. Our emergency response prioritizes making your property safe and weatherproof immediately. We install temporary coverings, tarpaulins, or emergency patches to stop water ingress and prevent further damage. Within 24 hours, we provide a detailed quote for permanent repairs, allowing you to plan without pressure while your building is protected.
Yes, we have extensive experience working with insurance companies and loss adjusters. We provide detailed reports, photographic evidence, and comprehensive documentation to support your claim. We can work directly with your insurer or provide you with all necessary paperwork to submit yourself. Our reports clearly outline damage causes, required repairs, and associated costs.
We provide 24/7 emergency response across London, Essex, Hertfordshire, and surrounding areas within a 100-mile radius of Chelmsford. For commercial properties with multiple sites or locations slightly outside this area, contact us - we can often accommodate urgent situations beyond our standard coverage zone.
Yes, we never leave a site until it's weatherproof and safe. Our emergency team carries tarpaulins, temporary sheeting, and emergency repair materials to every callout. We secure loose materials, cover exposed areas, and ensure no immediate danger remains. You'll receive a clear explanation of what we've done and what permanent repairs are recommended.
Temporary emergency repairs are designed to protect your building for several weeks to months, depending on weather conditions and the extent of damage. They're not permanent solutions but provide crucial protection while you arrange permanent repairs. We always follow up emergency work with a comprehensive quote for long-term fixes, typically scheduled within 1-2 weeks.
Tell us about your project and one of our commercial roofing specialists will get back to you within 24 hours.
